Privacy Policy

Rancho Palos Verdes Concrete operates the website ranchopalosverdesconcretecompany.com and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what rights you have. By using our website, you agree to the practices described here.

If you have questions about this policy or want to make a privacy-related request, contact us at estimates@ranchopalosverdesconcretecompany.com.

We collect information in two ways: directly from you when you submit a form or contact us, and automatically when you visit our website.

Information you provide directly: When you fill out our contact or estimate request form, we collect your name, phone number, email address, project description, and any other details you choose to include. We use this information solely to respond to your request and schedule an estimate.

Information collected automatically: When you visit our website, our hosting provider and any analytics tools we use may collect your IP address, browser type, device type, pages visited, time on site, and referring URL. This information is collected in aggregate and is used to understand how visitors use our website so we can improve it.

Cookies: Our website may use cookies - small text files stored on your device - to maintain session state and support analytics. You can configure your browser to refuse cookies. Doing so may limit some website functionality but will not prevent you from contacting us.

We use the information we collect to:

• Respond to your estimate requests and questions.
• Schedule on-site consultations and follow up on proposals.
• Improve the content and performance of our website based on aggregate usage data.
• Comply with legal obligations if required by applicable law.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We do not use your contact information to send unsolicited commercial messages.

We use a third-party form provider (Tally) to process estimate request submissions. When you submit a form, your data is transmitted to Tally's servers and stored according to their privacy policy. We recommend reviewing Tally's privacy policy at tally.so if you have concerns about how your form submission data is handled.

We may also use Google Analytics or similar analytics tools that place cookies and collect browsing data in aggregate. These services operate under their own privacy policies. We configure analytics tools to anonymize IP addresses where possible.

Our website may be hosted on Vercel, which collects server log data including IP addresses and request metadata. Vercel's privacy policy governs that data collection.

We retain information you submit through contact forms for as long as needed to complete the project or respond to your inquiry, and for a reasonable period afterward in case of follow-up needs. Analytics data is retained according to the retention settings of the analytics provider we use.

We do not retain financial payment information. All payments, if processed electronically, are handled through third-party payment processors that maintain their own retention and security standards.

Depending on where you live, you may have rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, the right to delete that information, and the right to opt out of the sale of personal information (we do not sell personal information).

To exercise any of these rights, email us at estimates@ranchopalosverdesconcretecompany.com with your name and the nature of your request. We will respond within a reasonable timeframe.

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has submitted information to us, contact us at estimates@ranchopalosverdesconcretecompany.com.

We take reasonable precautions to protect information submitted through our website. Our website uses HTTPS encryption for data in transit. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after a policy update constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us at: